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Critical Response

To effectively handle urgent situations in real-time, organisations need consultants with a history of successfully detecting, defending against, and supporting them during crises.

Our consultants understand the many regulatory intricacies and infrastructure complexities needed to bounce back from a critical incident

Responding to critical situations in real time requires advisors with a proven track record of detecting, defending, and supporting organisations in their time of need. Partnering with Salus unlocks breadth of capabilities and our consultants understand the many regulatory intricacies and infrastructure complexities needed to bounce back from a critical incident.

Salus is experienced in creating effective strategies and guidance for pre and post-incident requirements. Our expertise includes incident management, disaster recovery, business continuity, crisis management, and operational resilience events. But what sets us apart is our focus on equipping organisations with the tools and knowledge to recover from cyber incidents and minimise their impact quickly. This emphasis on speed gives you the confidence that your business can bounce back swiftly.

Critical Response Services

Data Subject Access Request (DSAR) Support

When a data subject access request is received, a timer starts. In most cases, you have one month to act on the request and provide all relevant personal information; this can be complicated and time-consuming if you are unprepared for it. At Salus, we can support you through this process and ensure that you can fulfil the UK Data Protection Act requirements in a compliant and professional manner.

Incident Response

Salus are well equipped to provide support in helping you prepare, respond, and recover from cyber incidents.


  • Supporting your incident response policies and plans through playbooks and deeper wargaming exercises.
  • Establishing plans of action through stakeholder training to ensure the business is ready.


  • Instant response teams available 24/7.
  • Containment through isolating the affected systems or networks to prevent further damage or unauthorised access.
  • Compromise Assessment to find the cause.
  • Eradication through removing the cause of the incident, such as malware or unauthorised access.


  • Restoring affected systems, networks, or data to their normal operational state.
  • Conducting a post-incident review to analyse the incident, identify vulnerabilities or gaps in security controls, and make recommendations for improvements. This feedback is crucial for enhancing incident response capabilities and preventing future incidents.
  • As part of our incident response services, we offer optional retests to validate that all security vulnerabilities have been addressed, ensuring the overall security and resilience of your organisation.
Strategic Response

Are you looking to improve your capability to respond efficiently and effectively to a cyber incident with wide-reaching business implications?

Responding to a security incident quickly and safely requires an expert to identify and mitigate an immediate threat, address all regulatory compliance, investigate, and fully restore everything back to a functional level.

Our team of consultants, with a wealth of experience in managing incidents and operating at the board level, is uniquely positioned to oversee the internal response to incidents. They also liaise with external regulatory entities that may need to be involved, ensuring a comprehensive and efficient response.

We work hand in hand with your internal team, supporting, advising, and acting where appropriate to ensure your organisation comes through an incident and can recover effectively.

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Our Approach

Whatever you're protecting, we apply defence grade cyber security skills whilst taking into consideration the realities of day-to-day business operations. We help our customers to address their known - and their unknown - cyber risks.

Salus has provided an excellent level of service to DEFRA and could not be happier with the levels of engagement, skill sets, performance and capability of the Salus team. I would certainly recommend them as a supplier for security testing and other capabilities.

Department for Environment, Food & Rural Affairs

I have never witnessed any other supplier go to the lengths Salus Cyber has, to make our organisation a safer and more cyber secure place to do business.

CISO at Global Defence Prime

Salus have been instrumental in our IT CHECK‘s, as well as being our assessor for Cyber Essentials Plus. Their approach is refreshing, they are approachable, helpful, very knowledgeable, flexible and we would thoroughly recommend them.

The Nelson Trust

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